The path to get to the required end point is structured, planned and exact.
Within that path there is amazing flexibility so the group can make the decisions, agree the next steps and come to a final conclusion that has total buy-in from each and every group member.
That does not happen by getting a few ideas written up, posted and sorted. Brilliant meetings are so much more. Specific steps are taken to carry out several critical requirements that include ensuring the whole process will appeal to all styles of working and learning from before the start to the end. If you need further convincing, research Howard Gardner’s Multiple Intelligence.
You need to:
- Balance the verbose with the quieter types, but ensure engagement by both.
- Maintain focus on the Pinboards rather than individuals to help remove any negative emotions or conflict. Pinboards also ensure more engagement.
Split groups when necessary and avoid a mass of people herded to a wall. This avoids the rest of the room being empty and useless. In that ‘herd’, the only people to feel happy are the activists. The reflectors stay back letting them get on with it. (Honey & Mumford)
To maintain true engagement, the cards handed in must be properly facilitated – ensuring every voice is heard and valued. Nobody should feel exposed or under the spotlight.
Pre-planned templates allow sub groups to work out solutions or recommendations. There should be no involvement from the facilitator (other than a watchful eye).
These groups happen all in the same room. Results are truly owned and balanced by the template. Any voting must be carefully managed to avoid influencing by the quick decision makers, senior people and the dogmatic.
Final decisions and action plans must be developed by the group – as part of the natural flow. Facilitators should avoid dragging opinions from the group.
